William holds a BS degree with honors in Industrial Engineering from Union College and an MBA degree from RIT. William is Senior Vice President of Xerox Services, leading an organization of 16,000 employees. Before joining Xerox, William worked for Xelus Inc. as Executive Vice President of Operations. His duties included product management, development services, recruiting, human resources and U.S. customer support. In 1998 William worked for Xerox as Vice President North American Supplies Business. Prior to that he spent eighteen years at Eastman Kodak and two years at Danka Corporation as Senior Vice President of Customer Service and Support. William served as President of the Association for Services Management International Finger Lakes Chapter and received its International Presidents Award, which recognized excellence and leadership in the services industry. William is an active member in the Services and Support Professional’s Association. William serves on the Special Olympics Corporate Advisory Board and the RIT School of Business advisory council.

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